Throngs of passengers anxious to get on their way surged into Heathrow Airport in London on Saturday, a day after a power blackout closed the airport and forced thousands to delay their trips. As information boards flickered back to life,…
Tag: Customer Relations
Stranded by Heathrow Closure, Some Travelers Got Creative. Others Just Gave Up.
Phillip Kizun found himself having to improvise on Friday as he tried to get from London to Dublin, typically a routine trip. After finding out that his flight from Heathrow Airport had been canceled, Mr. Kizun, 58, took a train…
If Your Heathrow Flight Was Canceled or Diverted, Here’s What to Know
At least 1,300 flights in and out of London’s Heathrow Airport were disrupted on Friday as the airport, Europe’s busiest, was shut down after a major nearby fire caused a power outage. More flights are expected to be canceled or…