Jio is one of the leading telecom operators in India. According to the latest data of Telecom Regulatory Authority of India (TRAI), at present the company has a total of 36 crore 40 lakh subscribers in India. The company offers various recharge options, top-up vouchers and unlimited plans as per the needs of its customers. However, users sometimes need to keep track of the remaining data and voice calling minutes in plans with limited benefits or the validity of the plan. Therefore, we are going to tell you some easy ways on how to check the balance in Jio.
You can use the MyJio app on your smartphone to know the data balance and validity of your connection. Apart from this, you can check the validity of your Jio balance and plan using the Interactive Voice Response (IVR) option provided by the telecom operator.
How to check Jio balance using MyJio app
You can find out the remaining balance in your Jio account by installing the MyJio app on your smartphone. This app is available for download on both Android and iPhone devices. This app supports devices running Android 5.0 and newer or iOS 10 or newer. To check the balance and validity of your Jio connection, you need to install the app on your smartphone and then follow the steps given below.
1. First of all, open the MyJio app and log in. Here you will get two options to log-in through SIM and log-in through OTP. You can log in through any option as per your convenience.
2. After logging into the account, on the home screen of the app you will see the remaining amount of Jio number i.e. balance and validity of the plan. Apart from this, you can also get information about the remaining free SMS, data and voice call quota on your number by tapping on the ‘View Details’ button. There is also another way, where you have to tap on the hamburger menu icon available on the top left side of the home screen of the app. Here you have to tap on ‘My Plan’. By doing this, you will get all the information about the remaining SMS, data and voice calls in the current plan on the app screen.
3. In this, the user can also get information about his remaining data and recently used data etc. Apart from this, information about voice calls, SMS and Wi-Fi benefits can also be obtained by tapping on the option.
Through Reliance Jio’s MyJio app, users can get information about plans as well as recharge, redeem or transfer vouchers, etc. For this, users will have to tap on the hamburger menu on the top left and go to the ‘My Vouchers’ section.
How to check Jio balance using IVR
For customers who do not want to use the official MyJio app, Jio has provided an IVR service. You have to dial 1991 from your Jio number to get information about your data, talk time and validity etc. You can listen to the call to get information about the latest data plans and vouchers available for your connection.
How to check Jio balance on Jio.com
Jio has also given the option to users to check balance on its official website. Users can check their balance on Jio.com site through the steps given below.
1. First of all, go to Jio.com on your web browser and click on the sign-in option.
2. Here you will get the option to check the balance of Jio mobile, Jio hotspot device, Jio fiber broadband connection or Jio link set-top box.
3. Now you have to tap on the mobile option and enter your Jio number. After this, a six-digit OTP will be received on the entered Jio number, which you will have to enter on the website and tap on submit.
4. As soon as you log in, you will get all the information related to your connection.
If you do not have a Jio prepaid connection and use a postpaid connection, you can also get information about your previous bill and tariff from the Jio site. For this you can also use MyJio app like prepaid connection. Apart from this, you can get all the information about your bill by sending an SMS to 199 by writing “Bill” (without quotation marks).
How to check Jio Phone balance
For those users who are using Jio on Jio Phone instead of their smartphone, there are many ways to check their balance and validity.
How to check Jio Phone balance via SMS
Jio Phone users can also get information about their Jio connection by sending an SMS.
1. For this, open your default messaging app and then write a new message. Type “BAL” (without quotes) in the message box.
2. Now send this message to 199. By doing this you will receive a message from Jio. Information about balance, validity etc. of your connection will be written in this message.
Along with data and talktime balance, you can also use the MyJio app to check the validity of your Jio phone connection. You have to open the MyJio app available in your Jio Phone. Apart from this, you can open MyJio app in another way. For this you will have to press and hold the Jio button on your Jio phone. This app shows you the data balance and validity of the connection on the homescreen.
